Reviewer Statistics for ITDIR5280
Reviews
1
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0
Average Rating
1
Recommended
0%
Helpful Votes
1
Active Since
January 18, 2013
Last Review
January 18, 2013
January 18, 2013
Linksys Smart Wi–Fi Router N750 Smooth Stream, EA3500
Superior Dual–band Wireless optimized for video, music, and multi–player gaming. Ideal for active, on–line households and home theaters, advanced security, parental controls, and Guest access.User Rating
1
out of
5
Quality
1
out of
5
Performance
2
out of
5
Value for Money
1
out of
5
ITDIR5280
Location:Colorado
Uses:Personal use
Date:January 18, 2013
Do NOT Buy Linksys
Pros: Features
Cons: support, Quality
I purchased my router (EA3500) 5 months ago. Until a couple of days ago it was working OK, but then the internet access stopped. I was able to connect directly through the modem and get internet, but the WAN port on the router was not getting an IP address after several resets. I contacted Linksys/Cisco to get a repair. They said that their complimentary chat support was only for 90 days and that I would have to pay $30 for support. If that support did not resolve my issue, I would receive a voucher for $15 off the purchase of a new router. Or, I could just get a newer model router at a somewhat reduced cost. Did I mention that my router was 5 months old?
I happily purchased an Apple Airport Extreme, plugged it in without issue, and here I am. I will not buy another Linksys product again!
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