This is the worst printer I have used in years. It keeps going offline no matter what I do. When I contact Brother for service they keep telling me it's not connected correctly. Nonsense. It prints sometimes and it scans all the time. So you can't tell me it's not connected correctly. A one page document sometimes comes out on 3 separate pages and it can take up to 10 minutes to come out. I have uninstalled and reinstalled a dozen times - literally. I'm over it. I'm going to throw it out the door soon. It's not worth the headaches to keep it. I'll spend another $150 and save myself hours and hours of headaches and re-installs and troubleshooting.