Reviewer Statistics for san1
Reviews
1
Featured Reviews
0
Average Rating
1
Recommended
0%
Helpful Votes
8
Active Since
November 12, 2011
Last Review
November 12, 2011
November 12, 2011
Brother HL–2240 Laser Printer
The HL–2240 is a compact, monochrome laser printer. Perfect for home or home office use, it features fast printing at up to 24ppm, up to 2400 x 600 dpi resolution for high–quality output and a Toner Save mode for less critical business documents. In addition, the printers stylish, space–saving design fits virtually anywhere.User Rating
1
out of
5
Print Quality
3
out of
5
Easy to Use
2
out of
5
Speed
3
out of
5
san1
Location:Phoenix, AZ
Uses:Personal use
Age:Over 65
Date:November 12, 2011
worse warranty response ever
Cons: Does Not Meet Expectations, warranty sucks
Had this printer for less than 5 weeks when it stopped working and had only printed about 25 documents.
The printer lost all power. I called Brothers inc. and they tried to help me but couldn't solve the problem. They told me that they would send me a refurbished printer to replace it and wanted a $50 deposit until they got my old printer back. I told them that I wanted a new printer since I had just bought it. they said no, that was their policy. They gave me the name and address of one of their authorized repair facilities. When I called their Phone #, I got a voice mail. I left my name and phone# but never got a call back. I decided to go to the address they gave me , it was a PO box at a UPS store.
The printer lost all power. I called Brothers inc. and they tried to help me but couldn't solve the problem. They told me that they would send me a refurbished printer to replace it and wanted a $50 deposit until they got my old printer back. I told them that I wanted a new printer since I had just bought it. they said no, that was their policy. They gave me the name and address of one of their authorized repair facilities. When I called their Phone #, I got a voice mail. I left my name and phone# but never got a call back. I decided to go to the address they gave me , it was a PO box at a UPS store.
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