Great product for the price. Does a great job, no jams. The only problem I have with this unit is that it gets full too quick, which is my fault for not buying one with a bigger bin. I would recommend it for home use but not for small business.
Cons: Jamming, Durability, Sheet Capacity, noise level- squeaks a lot- must be oiled often
Overall, this shredder works better than our previous shredder. It has a higher bin capacity so we don't have to empty it as frequently, which was our main consideration when deciding on a new shredder.
However, it does not shred 12 pages at once, it will jam halfway through if you try putting more than 6 or 7 sheets in at the same time.
It also squeaks, a lot! We have to generously slather it with oil and those of us who use it, jokingly say it is run by "hamster-wheel technology." It sounds like a hamster running on its wheel when it starts to squeak.
I could not recommend this shredder to a friend, without first warning them about its cons, due to the cost of the shredder.
Over the years, I've had several shedders for home use and so far this shredder has been the best. It is extremely quiet which is what I was looking for in a shredder. Not overly bulky and fits nicely beside my desk.