Had this printer for less than 5 weeks when it stopped working and had only printed about 25 documents. The printer lost all power. I called Brothers inc. and they tried to help me but couldn't solve the problem. They told me that they would send me a refurbished printer to replace it and wanted a $50 deposit until they got my old printer back. I told them that I wanted a new printer since I had just bought it. they said no, that was their policy. They gave me the name and address of one of their authorized repair facilities. When I called their Phone #, I got a voice mail. I left my name and phone# but never got a call back. I decided to go to the address they gave me , it was a PO box at a UPS store.
Pros: Easy to Use, Meets Expectations, Features, long life
We buy Brother Laswer printers for our office vbecause we have had extensive with the machines startinw with the HL 1240. We know that the HL 2240 will also be of high quality and have an extrensive life.
I was up and printing to this printer from my windows machines, my Mac and my linux machines in minutes.
GREAT PRINTER!
However the description here are Office Max is a little incorrect. When it reads "Networking : wired" - to me that indicates this is a network capable printer - WRONG!