Overall Rating
4.3 out of 5
4.3 out of 5
Print Quality
4.4 out of 5
4.4 out of 5
Easy to Use
4.2 out of 5
4.2 out of 5
Speed
4.2 out of 5
4.2 out of 5
19 out of 23(83%)reviewers would recommend this product to a friend.
Summary of Customer Ratings & Reviews Click on the Pros and Cons to filter results
(based on current filters)
Overall Rating
1 out of 5
1 out of 5
Print Quality
3 out of 5
3 out of 5
Easy to Use
3 out of 5
3 out of 5
Speed
2.7 out of 5
2.7 out of 5
0 out of 3(0%)reviewers would recommend this product to a friend.
Pros
Results: 3 reviews with the Cons: Does Not Meet Expectations (remove all filters)
Results: 3 reviews with the Cons: Does Not Meet Expectations (remove all filters)
Product Reviews Write a review
User Rating
1 out of 5
1 out of 5
Print Quality
3 out of 5
3 out of 5
Easy to Use
3 out of 5
3 out of 5
Speed
3 out of 5
3 out of 5
Location:Twin Lakes, WI
Uses:My own company
Age:25-34
Date:March 4, 2013
Horrible printer
Cons: Does Not Meet Expectations
My business has used brother products before and never had a problem. We purchased this printer and have gone through 4 of them. All had the same recurring problems. The paper tray is full with paper and it keeps telling us the tray is empty. Every time we change the toner it prints large black blotches all over the paper and then says replace the toner. with toner being $100 a cartridge its become a very pricey printer. We clean the printer weekly as it is used for a business and take good care of all our equipment. This is by far the worst printer brother has made.
4 of 4 found this review helpful.
User Rating
1 out of 5
1 out of 5
Print Quality
4 out of 5
4 out of 5
Easy to Use
5 out of 5
5 out of 5
Speed
3 out of 5
3 out of 5
Location:City, State
Date:August 3, 2012
Terrible!
Pros: Easy to Use
Cons: Does Not Meet Expectations, drum and toner $$$$$
Always trusted Brother and used to love the company but now I feel that they are advertising devices at great prices to get you with the drums and the toners an trust me they will. Toner yields about half of what they claim when you call the company they always blame you. The drums are a complete waste of money costing about $160 and having to be replace as much as the toners, that is every 2 weeks. RIDICULOUS! DO NOT BUY THIS PRINTER YOU WILL PAY A LOT IN TONER AND DRUM.
4 of 15 found this review helpful.
User Rating
1 out of 5
1 out of 5
Print Quality
2 out of 5
2 out of 5
Easy to Use
1 out of 5
1 out of 5
Speed
2 out of 5
2 out of 5
Location:City, State
Uses:My own company
Age:55-64
Date:May 16, 2012
brother 7860DW
Cons: Does Not Meet Expectations, Set up, wireless does not work
If you want to buy for the wireless, forget it, does'nt work and Brother support are like sargent drill when talking to you. So, a month now and no wireless. I do not recomend
3 of 7 found this review helpful.
  • 2024-05-07 T08:28:29.969-05:00
  • bvseo_pps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_23, tr_23
  • loc_en_US, sid_prod3320226, prod, sort_default