Summary of Customer Ratings & Reviews Click on the Pros and Cons to filter results

Overall Rating 4.5 out of 5 Print Quality 4.5 out of 5 Easy to Use 4.4 out of 5 Speed 4.4 out of 5 85 out of 96(89%)reviewers would recommend this product to a friend. Read all 96 reviews \| Write a review Share this product:	Pros Easy to Use(78) Features(72) Meets Expectations(70) amazing quality(1) cheap ink(1) does everything i need it to do(1) easy to install(1) excellent office max customer service(1) excellent price(1) fantastic technology(1) + see more Pros		Cons Does Not Meet Expectations(10) Set up(5) Features(3) always say you shut it down incorrectly(1) bulky not sleek.(1) can't use wireless functions with ethernet cable p(1) color print quality not sharp(1) display panel goes black(1) envelope printing(1) fake paper jams after waking from sleep(1) + see more Cons

Product Reviews

User Rating

1 out of 5

Print Quality

1 out of 5

Easy to Use

1 out of 5

Speed

1 out of 5

clarkrptg

(Read all my reviews)

Location:Tampa, FL

Uses:My own company

Age:45-54

Date:March 24, 2014

definitely skip this model

Cons: Features, Does Not Meet Expectations, Set up

this printer worked fine for about 8 months, then the trouble began - I won't bore you with all the details. But at first I could not scan more than 5 pages before I'd get an error message. It was still under warranty so I called HP - spent 3 hours on the phone with them and they could not fix it. I should have returned it right then and there, but stupidly I didn't. Now the "scanner actions" button has disappeared. I've now spent 3 hours trying to figure out what is wrong to no avail. The online HP support only makes things worse. I've unintalled and reinstalled the software several times. I did a system restore to back before this problem started. Did not help. So, now I cannot scan at all.

3 of 4 found this review helpful.

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User Rating

4 out of 5

Print Quality

5 out of 5

Easy to Use

5 out of 5

Speed

5 out of 5

JimInAthens

(Read all my reviews)

Location:City, State

Uses:My own company

Date:March 24, 2014

Good printer

Pros: Easy to Use, Meets Expectations, Features

Great printer. Super easy to set up. Only thing that kept me from giving it a excellent rating is the document feeder. I could have been designed a bit better to keep pages straight sometimes when feeding.

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