Customer Reviews for Uniden D1788–2 Cordless/Corded Phone
Review 1 for Uniden D1788–2 Cordless/Corded Phone
Easy to Use
Value for Money
Date:March 18, 2013
Good purchase, but....
Pros: Range, Clarity, Features, up to 12 remote sets., additional remote sets are only 20 dollars.
Cons: very poor user's manual.
I purchased this phone system because I wanted both a mobile and secure system, i.e. multiple portable hand sets, plus a corded phone at the base. I also wanted an easy to use system which included a good instruction manual. All of my desires were met with this system, except for the instruction manual, which they call a user's guide. When I started setting up the system I first read the user's guide. After completing it, I did think it was pretty short, and as I tried to use it to set up the system, I could see it was very very lacking in specific information. They say what features the system contains, but not much about how to use them. Some things could be figured out by hit and miss, but some other things were not obvious. When I tried to set up speed dial numbers, I tried everything I could think of to enter them, but was unsuccessful, so I finally sent Uniden customer service an email about it. To their credit, they did respond after a couple of days and they did tell me enough so I was then able to figure out how to enter the speed dial numbers. I also couldn't get the remote access feature to work, so I sent them another email, but they did not respond to that one, so I still cannot access the system remotely when I'm out somewhere. Overall it does appears to be a pretty good phone system. I did notice that the manual was printed in Vietnam. I suspect it was probably also written by someone from that country for whom English is a second language, and who probably wasn't a part of the design team. I think this combination resulted in the low quality of the manual.
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Ratings-Only Reviews for Uniden D1788–2 Cordless/Corded Phone