Overall Rating
4.6 out of 5
4.6 out of 5
Print Quality
4.6 out of 5
4.6 out of 5
Easy to Use
4.6 out of 5
4.6 out of 5
Speed
4.4 out of 5
4.4 out of 5
97 out of 102(95%)reviewers would recommend this product to a friend.
Summary of Customer Ratings & Reviews Click on the Pros and Cons to filter results
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Overall Rating
1 out of 5
1 out of 5
Print Quality
3 out of 5
3 out of 5
Easy to Use
2 out of 5
2 out of 5
Speed
3 out of 5
3 out of 5
0 out of 1(0%)reviewers would recommend this product to a friend.
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User Rating
1 out of 5
1 out of 5
Print Quality
3 out of 5
3 out of 5
Easy to Use
2 out of 5
2 out of 5
Speed
3 out of 5
3 out of 5
Location:Phoenix, AZ
Uses:Personal use
Age:Over 65
Date:November 12, 2011
worse warranty response ever
Cons: Does Not Meet Expectations, warranty sucks
Had this printer for less than 5 weeks when it stopped working and had only printed about 25 documents.
The printer lost all power. I called Brothers inc. and they tried to help me but couldn't solve the problem. They told me that they would send me a refurbished printer to replace it and wanted a $50 deposit until they got my old printer back. I told them that I wanted a new printer since I had just bought it. they said no, that was their policy. They gave me the name and address of one of their authorized repair facilities. When I called their Phone #, I got a voice mail. I left my name and phone# but never got a call back. I decided to go to the address they gave me , it was a PO box at a UPS store.
8 of 13 found this review helpful.
  • 2024-05-10 T08:41:24.922-05:00
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