Overall Rating
4.5 out of 5
4.5 out of 5
Print Quality
4.5 out of 5
4.5 out of 5
Easy to Use
4.4 out of 5
4.4 out of 5
Speed
4.4 out of 5
4.4 out of 5
85 out of 96(89%)reviewers would recommend this product to a friend.
Summary of Customer Ratings & Reviews Click on the Pros and Cons to filter results
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Overall Rating
1 out of 5
1 out of 5
Print Quality
5 out of 5
5 out of 5
Easy to Use
1 out of 5
1 out of 5
Speed
2 out of 5
2 out of 5
0 out of 1(0%)reviewers would recommend this product to a friend.
Product Reviews Write a review
User Rating
1 out of 5
1 out of 5
Print Quality
5 out of 5
5 out of 5
Easy to Use
1 out of 5
1 out of 5
Speed
2 out of 5
2 out of 5
Location:City, State
Uses:My own company
Age:35-44
Date:March 26, 2013
Imaginary paper jam
Pros: prints nicely when it works
Cons: Does Not Meet Expectations, fake paper jams after waking from sleep, print head/cartridge errors once you reset jam, always say you shut it down incorrectly
This is the second machine of the same type/style that I have gotten in the last 2 months. Both have the same problem. After the machine sits and hibernates, it comes up with a paper jam before it even tries to pick up the paper. Once you open the front and take of the duplexer to reset it, it then comes up with a print head/cartridge error and tells you to reseat the print head (which will not come to a position for you to do so until you shut it down and power back on). Once powered back on, no matter how you power it off, it tells you that you shut it down incorrectly and tells you how to PROPERLY do it the next time.
Thankfully I bought the 2 year warranty so I will once again take this piece of junk to the store where they will replace it again.
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4 of 4 found this review helpful.
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