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3.7 out of 5
2 out of 3(67%)reviewers would recommend this product to a friend.
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0 out of 1(0%)reviewers would recommend this product to a friend.
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1 out of 5
Location:BHC, AZ
Uses:Personal use
Age:55-64
Date:March 15, 2013
microsoft publisher 2013
Cons: Load Time, totally incompetent customer service
I purchased this today from Office Max. I came home, opened the package, and proceeded to follow the very simple 4 step "start" instructions. After entering the 25 digit product key - the next page asked for Country and Language . . . . OK - sounds simple. Clicked on U.S. and . . . . . . . the Language drop-down would not open. There I sat. I proceeded to call the "contact us" number. Oh . . btw this was at 6:30pm. After a 23 min wait I was connected with customer service who apologized and transferred me to tech support. After another 20 something min wait - a tech support person apologized and said that "publisher" requires a different tech support. To make a long (very long) story short. . . . this went on for 3 hours. transferring me back n forth between customer "service" (HA!!) and the wrong tech support (and at least 20 "apologies") . . . . until they closed for the evening and instructed me to "call back again tomorrow".
My advice to anyone thinking about purchasing ANYTHING from Microsoft is . . . . . find some other way to function . . . . and save your sanity. This company does not deserve your business.
5 of 5 found this review helpful.
  • 2024-05-03 T18:39:50.127-05:00
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